Customer support
Shipping policy
Clear delivery information for online orders from Rich Coffee Roasters in Cyprus.
When orders are processed
Orders are processed on working days. If an order is placed on a weekend, the order will be processed for shipping on Monday. If an order is placed on a public holiday, the order will be processed on the next available working day.
If an order detail needs clarification, the team may contact you before dispatch.
Delivery options and costs
Available delivery and collection options are shown during checkout before payment. Delivery costs and zones are calculated from the delivery address and the available shipping methods in the cart or checkout.
Options may include Click and Collect in Limassol, courier pickup, courier delivery or house delivery where available.
Fresh coffee orders
Coffee is prepared with freshness in mind. Please check your selected weight, coffee type and grind choice before placing the order, especially for ground coffee prepared for a selected brewing method.
If you notice an issue with an order confirmation, contact us as soon as possible so the team can help before dispatch where possible.
Tracking and support
When tracking is available for a courier shipment, the tracking details can be added to the order and sent to the customer by email.
For delivery questions, contact info@richcoffee.com or call +357 25 762 999.