When orders are processed

Orders are processed on working days. If an order is placed on a weekend, the order will be processed for shipping on Monday. If an order is placed on a public holiday, the order will be processed on the next available working day.

If an order detail needs clarification, the team may contact you before dispatch.

Delivery options and costs

Available delivery and collection options are shown during checkout before payment. Delivery costs and zones are calculated from the delivery address and the available shipping methods in the cart or checkout.

Options may include Click and Collect in Limassol, courier pickup, courier delivery or house delivery where available.

Fresh coffee orders

Coffee is prepared with freshness in mind. Please check your selected weight, coffee type and grind choice before placing the order, especially for ground coffee prepared for a selected brewing method.

If you notice an issue with an order confirmation, contact us as soon as possible so the team can help before dispatch where possible.

International coffee shipping

Coffee-only orders can ship to selected EU countries and the UK using Cyprus Post Priority A parcel shipping. Checkout calculates the available rate from the delivery country and total coffee weight before payment.

Battery-powered items and heavy equipment are excluded from international checkout. Please contact us for advice about restricted items.

Eligible coffee accessories

Selected non-battery Bialetti, AeroPress, HARIO/V60 and Chemex accessories can ship to supported EU destinations, on their own or together with coffee.

Rates use estimated packed weight and parcel size, including protective packing. Larger or bulkier baskets may need more than one parcel. Checkout shows the total shipping cost before payment.

The Netherlands currently requires a manual shipping quote. If no automatic shipping option appears, please contact us before ordering.

Better value coffee parcels

For safer handling, international coffee parcels are packed and priced in parcels of up to 10kg. Larger coffee orders are automatically split into more than one parcel.

Because postal bands cover a range of weights, adding more coffee can reduce the shipping cost per kg.

UK orders

UK coffee orders may be subject to customs processing, handling fees or import charges. Any UK import charges are the customer’s responsibility unless they are explicitly shown at checkout.

Current checkout wording uses a conservative UK delivery estimate of usually 7-14 working days after dispatch.

Tracking and support

When tracking is available for a courier shipment, the tracking details can be added to the order and sent to the customer by email.

For delivery questions, contact info@richcoffee.com or call +357 25 762 999.